FAQ
1. What products do you offer?
We specialize in posture and fitness products designed to improve your health and comfort, including our Posture Corrector, Resistance Bands, and Massage Ball.
2. Where are your products made?
All of our products are carefully designed and manufactured in China, ensuring a balance of affordability and quality.
3. Do you offer a guarantee?
Yes! We provide a 30-day satisfaction guarantee. If you’re not fully happy with your purchase, you can return it within 30 days for a full refund.
4. Who pays for return shipping?
Alignory covers all return shipping costs. We want the return process to be as simple and stress-free as possible.
5. How long does shipping take?
Orders to the United States typically arrive within 7–20 business days. Shipping times may vary slightly depending on your location and local customs processing.
6. Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping times and costs will vary depending on the destination.
7. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to follow your package’s progress.
8. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Amex, Discover), as well as secure checkout through Shopify Payments and Stripe. PayPal will be available soon.
9. Are my payments secure?
Absolutely. Our website uses SSL encryption and trusted payment gateways to ensure your information is fully protected.
10. How can I contact Alignory?
You can reach us anytime at support@alignory.co or by using the contact form on our website. We aim to reply within 24 hours.